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Contact Premium Pearl

We love to hear from you! Whenever you want to inquire about products, check prices or place an order, our customer service representative is always standing by.

For the fastest answer, read our frequently asked questions below.

Contact by Email
We respond to customer emails as quickly as we can. Please email us:

Contact by Mail
Premium Pearl
1728 Ocean Ave, #218
San Francisco, CA 94112

Contact by Phone
800-801-3280 or 415-585-0588 Monday-Friday 10am-5pm Pacific Time

Frequent Asked Questions

Can you combine shipments?
Yes, we combine multiple items you purchase into one shipment. The shipping and handling fee is the same as purchasing single item.

Do you make custom jewelry for me?
Yes, we can customize jewelry for you. Since we manufacture jewelry ourselves, we can easily adjust length, size or color of most items listed on the web site. Please call us at 1-800-801-3280 or email us at info@premiumpearl.com for more details.

What are shipping charges?
Click shipping to find out shipping charges.

I have bought jewelry from you, can you make small changes?
Yes, we are happy to make small adjustments to the jewelry you bought.

Do you ship internationally? What is shipping charge?
Yes, we ship internationally. Click international shipping to find out shipping charges.

Note: We respect your privacy. We will not give your e-mail address to any third-party
and your e-mail address will not be used for third partys' advertising purposes.
Learn more about our Privacy Policy.