International Shipping
Premium Pearl ships to customers around the world. Every international order is fully tracked, and most arrive within 2–5 business days, depending on the destination and customs clearance.
Shipping rates
We ship worldwide by FedEx and DHL. Shipping costs are calculated at checkout from the carriers' live rates, based on your destination and the service you choose, so you see the exact price and delivery time before you pay. Multiple items in one order ship together for a single charge.
Customers are responsible for any duties and taxes charged by the destination country.
Countries we ship to
Australia; Belgium; Brazil; Canada; Denmark; Finland; Germany; Hong Kong; Iceland; India; Ireland; Italy; Japan; Korea, Republic of; Luxembourg; Malta; Mexico; Netherlands; New Zealand; Poland; Portugal; Singapore; Spain; Sweden; Switzerland; Taiwan; United Kingdom.
Not on the list? Call us on 1-800-801-3280 and we will see what we can arrange.
Duties and taxes
International customers are responsible for any customs duties and taxes charged by the destination country. The carrier normally clears the shipment through customs and presents the charges to the recipient before delivery. For details, please check with your local customs office:
- United Kingdom: HM Revenue & Customs
- Australia: Australian Border Force
- Canada: Canada Border Services Agency
When your order ships
We usually ship within one business day of verifying your payment details. When your order leaves us, we email you a shipping confirmation with your tracking number.
30-day returns
If you are not completely satisfied, you may return your item in its original condition within 30 days of the shipping date for a refund or exchange. See our return policy for the simple steps.
From our international customers
“My husband ordered my Tahitian pearl earrings on Sunday and I received them on Wednesday. They are beautiful, and I am amazed at the speed. As a Christmas present he bought me a full necklace of Tahitian pearls from you, which was breathtaking. The earrings complete the look perfectly!”
Elaine · United Kingdom · March 2007
“We were extremely impressed with the prompt service and delivery. As we are in Australia we expected it to take longer than the four days it took. We will definitely be using you again for my wedding jewelry.”
Clare · Australia · October 2007
“Thank you for your exceptional service. The earrings and pendant look wonderful, and I am sure my wife will enjoy their quality and beauty for years.”
Robert · Canada · November 2006