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Home > Customer Testimonials

Customer Testimonials


Premium Pearl should be given as an example of how to do it!
This is an amazing seller! I have bought several pieces and all of them are exquisite. The delivery is super fast and the service out of this world! Premium Pearl should be given as an example of how to do it!
BRIGITTE, UK, 02/22/09
I was amazed at the quality of the pearls.
This was my second purchase from Premium Pearl and yet again I was amazed at the quality of the pearls. But most importantly, my girlfriend loved the necklace and it brings out her beautiful smile every time she wears it! 
Sahak, CA, 2/5/2009
The customer service is simply the best
This is my second purchase from Premium Pearl. The quality of their pearls is unmatched, the customer service is simply the best, and best of all the prices are unbeatable! Seeing the look on my girlfriends face as she opened the box to uncover the gorgeous pearl necklace that was priceless!
Sahak, CA, 02/04/09
My wife loved it soo much.
My wife loved it soo much. Very beautiful pendant and the pearl is excellent. I talked to my friend about this and He bought one for his wife. 
Liqun, PA, 1/24/2009
I will buy from them again and again!
I took a chance and ordered some pearl necklaces from Premium Pearl. I must tell you that the quality of the pearls is exceptional for the price! The girls at work have certainly noticed my pearls so Premium Pearl definitely can count on me for support and feedback. I will buy from them again and again! And one more thing, Premium Pearl can thank Michelle Obama and Nancy Pelosi for bringing pearls back into the limelight! 
Thelma, CA, 01/22/09
I plan on buying more pearls from them soon.
The folks at Premium Pearl called me on the phone to speak directly with me to make sure my custom order was received correctly (which I sent by email) and they had understood everything I wanted. I appreciate this extra effort on their part in a world where great service is hard to find. Shipping was fast and everything was packed securely and insured. Their shipping rates are VERY inexpensive and since shipping costs are high they simply pay the difference. The quality of the pearls is wonderful and their pearl rating system helped me decide what to buy to meet my needs. I plan on buying more pearls from them soon. 
Nicole, VT, 1/21/2009
5 star service all the way.
First class product. Really helpful people. 5 star service all the way. All in all...An effortless transaction...in spite of the distance. A delighted customer in the UK. 
Bernard, UK, 01/13/09
A very satisfying experience.
We wanted a beautiful gift for our daughter when she received her Masters Degree. After talking with John, who was very helpful, we purchased earrings, bracelet and necklace of Japanese Akoya pearls. They are gorgeous. Our daughter was thrilled and loves them. Our order was processed quickly and arrived beautifully packaged in a few days. A very satisfying experience. Thank You Premium Pearl.  
Audra, CT, 1/12/2009
The purchase was real easy.
The purchase was real easy. It was my first purchase I've ever done online, and being it was jewelry, I was really nervous. But when it arrived it looked as it did in the picture and was what they guaranteed: no blemishes, almost perfectly round, AAA quality. While there were other sites with similar necklaces that were much cheaper, this one had the guaranteed quality and they delivered on that promise. My girlfriend loved it. 
Elison, CA, 12/14/08
My wife loves it and wears it often.
Excellent service, pearl pendant is of high quality and beauty. My wife loves it and wears it often. I lived in Japan for 5 years and would compare Preminum Pearl quality with anything available there. Thank You.  
Larry, FL, 12/9/2008
The earrings were flawless and perfect in all aspects
I ordered a pair of AAA 7.5-8 mm black pearl stud earrings. The price was fully half of many others I checked. The shipping was superb -1 1/2 days from ordering. The order was a wonderful surprise. It far exceeded my expectations. The earrings were flawless and perfect in all aspects -matched sizes, luster, color and especially the price. These definitely rate a "5" and a recommendation to any who want this product.  
Henry, VA, 12/9/08
That's what I call attention to detail.
This was the second time I did business with Premium Pearl. Pricing was extremely competitive and the quality of the product exceeded expectations. Not more than ten minutes after placing the order on-line, I received a call from customer service who noted a change in the address and wanted to confirm that I had input the information correctly. That's what I call attention to detail. The order was filled promptly and I received the merchandise within a couple of days. I highly recommend this company.  
Paul, VA, 12/8/08
We were very pleased with the service.
My order arrived very quickly and packaged with high quality cases which I did not expect at all. We were very pleased with the service, and the quality of the pearls were amazing. This store is the only place I would make future orders from - excellent product.  
Rob, Canada, 12/7/2008
Premium pearl was great.
I am serving in the US NAVY and was away for the holidays. Finding somewhere to get your christmas shopping done while your in the middle of the open sea is...well.. impossible :) Premium pearl was great. my order was delivered ahead of schedule and was the most perfect gift i could give my wife while away. Being away for christmas is the hardest thing in the world, premium pearl made it just a littel bit easier. thanks.  
Ryan, VA, 12/6/2008
most importantly my wife loves them.
2nd purchase from Premium Pearl. Both excellant quality, fast shipping. Attractive packaging, and most importantly my wife loves them and wears them more than any other jewelry she has. 
Scott, TN, 12/3/2008
This was the third time I have made a purchase from Premium Pearl.
This was the third time I have made a purchase from Premium Pearl and I have been thoroughly impressed with their products and customer service. They were willing to customize the bracelet length for me so it was a perfect fit. I also bought bracelets and earrings for my mother as a Christmas gift and know that she will be as impressed as I am with the high quality of the pearls. I look forward to making my next purchase with full confidence that I will be buying the best quality pearls available for a very reasonable price.  
Fiona, AU, 11/25/08
I am already thinking about what I will order next time.
I truly appreciated the excellent service and top quality of merchandise. The pearls for my mother were really beautiful and made her Birthday a very special day. I am already thinking about what I will order next time. 
Katarina, Seoul, 11/19/2008
The items were all beautiful, looked perfect.
I have ordered from Premium Pearl several times over the last two years. The items were all beautiful, looked perfect. I would have no problem ordering again from this wonderful company.  
Amy, IL, 10/24/2008
Exceptional quality, I was truly impressed.
Exceptional quality, I was truly impressed. Pearls were a deep gold color and had beautiful luster. I would highly recommend Premium Pearl  
Theresa, NJ, 8/25/2008
The service from start to finish was excellent!
The pearls were everything I thought they would be and then some. The service from start to finish was excellent! I will be a return customer. 
Lesley, TX, 8/24/2008
I couldn't ask for more.
I highly recommend Premium Pearl. At first I was skeptical of purchasing my Tahitian black pearl earrings online but after researching the internet and stores extensively, it seemed they had the right product at the right price. I am very happy with my decision and the earrings which were a higher grade and lower price than the others I had researched. Customer service was excellent - friendly, prompt and when I lost one my earrings the very first time I wore them (I felt awful) they were very helpful. I was able to purchase a replacement and they took the time to match the remaining pearl exactly AND kept me well informed. I couldn't ask for more. I would buy from them again and recommend them to a friend. Thank you. 
Jennifer, OH, 8/23/2008
Could not have been handled more perfectly!
The whole experience could not have been handled more perfectly! And our daughter was thrilled with the quality of the gift we were able to present her with on her special day. Thank You for everything! I will be back. 
Karen, CA, 8/22/2008
It was more beautiful than the picture.
My order arrived right on time. My niece loves her new necklace! It was more beautiful than the picture. It was a high school graduation gift that will last a lifetime. I have recommended premium pearl to others. 
Kathleen, NJ, 8/8/2007
AAA and AA quality pearls were of incredible quality
My wife loved the black Akoya pearl necklace and earrings that i purchased for her 30th birthday! I was extremely happy with the quality of the pieces, and would use your service again without a moment's hesitation! AAA and AA quality pearls were of incredible quality. 
Michael, NY, 8/8/2007
Website is easy to use and comprehensive
Great value, great product, fast shipping. Website is easy to use and comprehensive. I have ordered from the same company on at least 6 different occasions.
Jeff, CO, 8/8/2007
In a single word.....amazing!
In a single word.....amazing! I had searched high and low for the best value and premium pearl is by far the best. I wish you guys could have seen the tears running down my brides face on our wedding day. She was so excited when she opened the high polished wood box and discovered those beautiful wedding pearls. Thank you for the speedy delivery and making our special day even better.
Brian, GA, 8/8/2007
The strand of pearls purchased from Premium Pearl was the beautiful gift
The pearls were a gift to my daughter on her graduation from medical school. I wanted to give her something special that she could have forever and pass along to a future daughter or daughter-in-law. The strand of pearls purchased from Premium Pearl was the beautiful gift I wanted to give her. She was extremely surprised and loves the pearls. Thank you for making this gift so beautiful for my daughter!
Nancy, TX, 5/20/2007
Orders were filled quickly; even including a special order
Orders were filled quickly; even including a special order where I requested a non-standard necklace length. Also, both the necklace and earrings (ordered at different time) matched well and were available in white gold attachments. I will be back!! 
Jan, OH, 5/10/2007

Your customer service department, your pearls, and your prices are phenomenal! Top quality!!
Thank you for matching a pearl bracelet and earrings to the pearl necklace that I sent you. The pieces are beautiful. I intend to wear them to my wedding in two weeks! I have to admit, however, that I have been wearing them all the time—even with casual clothes. I’m a new fan of both pearls and your company!

Your customer service department was very knowledgeable and helpful. I learned more about pearls from you than from either the Internet or local jewelers. Furthermore, you made me feel very important despite the fact that I only purchased about $140-150 of merchandise. I felt as though you treated me the same as you would someone who had spent thousands of dollars.

I have already recommended your site to my friends (And I’ve dropped numerous hints to my fiancé). Your customer service department, your pearls, and your prices are phenomenal! Top quality!!
Alicia, AL, 5/10/2007
Overall I was very happy with the experience
The experience ordering from Premium Pearl was very good. You also were excellent about correcting a mistake I made on the gift card; notifying me immediately that you would take care of that relieved me beyond words! Overall I was very happy with the experience, and would recommend Premium Pearl to anyone. By the way, my daughter loved her black Akoya pearl necklace!!
Debbie, FL, 5/5/2007
Everything about Premium Pearl went perfectly
Everything about Premium Pearl went perfectly, from the quality of the South Sea pearls to arriving on time. Even the box and gift card were perfect! I will shop here again and recommend you to others!
Carol, IL, 4/29/2007
My earrings are beautiful
I am very impressed with your site. I was a little leery about purchasing pearls online without seeing them, but the rating system was very convenient. My earrings are beautiful! I would recommend Premium Pearl to my friends and I will shop here again!!
Kathryn, AL, 4/25/2007
The earrings were a really big hit
I wanted to let you know how much I appreciated your assistance. Your staff responded well to a harried telephone call late Thursday afternoon, walked me through what was immediately available and managed to get things packed up and overnighted to me so that Friday I could give someone very special a very nice gift.

Said someone special is extremely pleased with her Tahitian pearl earrings, and was almost as pleased with your packaging. In fact, at first she thought the wooden box was her present [and she was pretty happy with that]. The earrings were a really big hit, and I've been complimented repeatedly on my good taste in jewelry.

Thanks again for your willingness to deal with last minute orders and for a quality product. As you can probably tell, you've got a very satisfied customer.
Steven, CA, 3/12/2007
the pearls are truly beautiful
The double strand Akoya necklace I purchased for my wife brought tears to her eyes, as the pearls are truly beautiful. (So are my wife's eyes!) thanks. 
Alan, NJ, 3/5/2007
a full necklace of Tahitian pearls from you was breathtaking
I have just received my Tahitian Pearl earrings. My husband ordered them for me on Sunday 4th March and I received then yesterday - Wednesday 7th March. They are beautiful and I am amazed at the speed which they were received! Your service is excellent. As a Christmas present he bought me a full necklace of Tahitian pearls from you, which was breathtaking. The earrings complete the look perfectly! Please thank all the staff involved, from the selection of the pearls, to the make up of the jewelry, dispatch etc. Kind regards,
Elaine, UK, 3/4/2007
I had high expectations, yet still received higher product quality and service then I expected
I am extremely satisfied with my purchase. I had high expectations, yet still received higher product quality and service then I expected. I will be buying again later.
Jonathan, WA, 1/31/2007
The pearls are absolutely the most beautiful I have EVER seen!
The pearls are absolutely the most beautiful I have EVER seen! When I got home and showed them to my wife, she was breathless! They look SO good on her!
Jim, Japan, 12/16/2006
Premium Pearl has the best prices!
Premium Pearl has the best prices! I was amazed with the pearls when they arrived. I hope to pass these on to my daughter when the time comes for her to get married.
Shannon, AZ, 11/14/2006
I got an appraisal from a licensed appraiser and got blown away
I bought a set of pearls from you and I got an appraisal from a licensed appraiser and got blown away! I didn't really believe your claim and hoped the 285.00 pearls would come in at least about 900.00. The appraiser took more than an hour and gave me an appraisal of $2800.00! It was checked by a second appraiser independent of him and he agreed. Wow! I am so excited that I am going to come back and order again. I can't decide if I want to tell my friends about you... I kinda like the edge! Thank you for the beauties!
LTomco, OH, 10/24/2006
The pearls are fantastic
Received with thanks! The pearls are fantastic (30th wedding anniversary gift), your prices are fantastic and your website is fantastic!
Colin, UK, 10/4/2006
They are very beautiful and I appreciate the personal effort
Received them yesterday. My wife, who happens to be retiring after 23 years as a Coast Guard Helicopter Pilot, was absolutely thrilled. They are very beautiful and I appreciate the personal effort that went into the necklace.
Scott, LA, 7/12/2006
The uniformity and luster are really lovely
The pearl necklace came today and I am delighted with it. The uniformity and luster are really lovely and it is so much better than anything I had seen in local stores. This is to be a gift for our future daughter-in-law, and I am sure that she will be very happy with it. Thank you so much.
Marlene, FL, 6/21/2006
I have never been so impressed with a product bought over the internet!
I have never been so impressed with a product bought over the internet! Your service is only exceeded by the quality of your beautiful products. I had the string of pearls appraised here at many times what I paid.
Thank you, my wife loves them.
George Affleck, Markham, Canada, 9/29/2005
you have the best price for high quality pearls
Thank you for the great shopping experience of purchasing a pearl necklace for my anniversary on your web site.

I looked many pearl web sites, and found you have the best price for high quality pearls. The staff I talked with on the phone was very knowledgeable about pearls and also very helpful.

After I received my order, I was overwhelmed by the fine quality of pearls and nice presentation of jewelry box.

I will buy more pearls in the future, and when I do, I will buy from Premium Pearl.

Michael Siege, IL, 5/10/2005

I am very impressed with the quality of pearls and service I received.
I recently purchased five pearl necklaces for my bridesmaids. I am very impressed with the quality of pearls and service I received. When I called Premium Pearl, asking them to custom make 5 pearl necklaces, they gave me a good recommendation on necklace color and length. Talking with them made the whole process incredibly easy.

My wedding was in three days. I requested to have the pearls delivered in 2 days. Surprisingly, I received the pearls the next day. Considering all the custom work for 5 necklaces, I am impressed with the speed of shipping from Premium Pearl.

I will recommend Premium Pearl to everyone I know who is looking to buy pearls.

Best Wishes from Sheryl Sloan, NY, 4/5/2005

I am very satisfied with the two purchases from Premium Pearl
This is my second purchase. I bought a white Akoya pearl necklace the first time. When I took it to a local jewelry store, they said that they could never get close to the price I paid for that fine quality of pearls.
I am very satisfied with the two purchases from Premium Pearl. Shipping is very fast too. A detailed shipping confirmation with tracking number was sent to me the same day after I ordered. I appreciate such easy shopping experience when buying on the Internet.
Jeremy Hurley, MI, 2/15/2005
The pearl pendant is stunning, was appraised much higher valu
Thank you for your wonderful customer service. I received the pearls in less than 4 days after I ordered. The pearl pendant is stunning. My wife is very pleased with it. We had the Tahitian pearl pendant valued in UK, it was appraised much higher value than the purchase price. Thank you again and I would like to recommend Premium Pearl to anyone.
James, UK, 1/20/2005
The Tahitian pearl earrings were a hit at Xmas
The Tahitian pearl earrings I bought from your web site were a hit at Xmas! The beautiful peacock green color is what exactly I am looking for. Thanks for this great buy!
Ron Richards, AR, 1/3/2005
yours are the best
Bought 6 pearl necklaces on line last 60 days, yours are the best. I am very happy!
Lisa Munyon, OH, 12/18/2004
Your web site has the best deal that I can find on the internet for pearls
Your web site has the best deal that I can find on the internet for pearls. The cream Akoya pearl necklace is absolutely beautiful. It is as nice as a strand that I paid 4 times more for.
Your customer service and shipping speed is impressive too. Thank you for taking the effort to adjust the pearl necklace length. Wish you best,
Sharon, NY, 11/8/2004
They are very, very nice top quality pearls
Hello Premium Pearl,
Today I received the pearl necklace and pearl earrings purchased a few days ago. They are very, very nice top quality pearls.

I liked them so much I just purchased another set exactly the same. Thank you for the beautiful jewelry box too. The pearl sets will delight both my wife and daughter. Thank you very much!
Patrick, MA, 11/3/2004

The pearl necklace was appraised 5 times more than the amount I paid
Hello from Japan,
Beautiful pearl necklace and earrings! I received them fast. The pearl necklace was appraised 5 times more than the amount I paid. Thank you for the wonderful deal! I also appreciate your fast response to my concerns about shipping to Japan. I will buy from you again.
Yoko from Japan, 10/30/2004
Finally, I received exactly what I was wanting
I just wanted to tell you how very thrilled that I am with the string of pearls that I bought from your web site. Finally, I received exactly what I was wanting and the pearls were much prettier than your photos. All the pearls that I have purchased from other stores were not high quality pearls as stated. Thank you, again, so much for taking the time to lengthen my string of pearls to 18". You are truly a "Class-ACT!"
Sincerely,
Janet, OH, 10/18/2004

The pearls are flawless with amazing luster
Thank you again for the great service provided on the purchase of the pearl necklace. The pearls are flawless with amazing luster, the same as described on your web site. I now wear them daily. I will be happy to recommend you to my friends who are looking for buying pearl jewellery.
Anna, UK, 9/20/2004

It has the super quality as I expect, flawless surface even under 10x
Greeting from Canada,
Thanks for the mail! I am very impressed with the beautiful Tahitian pearl pendant. It has the super quality as I expect, flawless surface even under 10x. The pearl pendant is worth more than what I paid.
Thank you again!
Neil, Canada, 9/18/2004

it seems that your site has the best price for high quality pearls
I placed an order of a pearl necklace from Premium Pearl for our anniversary. I had been comparing different pearl web sites, and I ran out of time for the anniversary gift. I was lucky that I found your web site, and it seems that your site has the best price for high quality pearls. I am very happy with the service and the quality I received. My wife absolutely loved the pearl necklace.

Thank you for shipping it at light speed. I received the pearl necklace the next day after I order.
Many Thanks!
Mike, DC, 9/10/2004

The South Sea pearl earrings I received are high quality at a great price
Hello,
I was spectacle to make a large purchase on the web. But I made the right decision
to buy from Premium Pearl. The South Sea pearl earrings I received are high quality at a great price. They are perfect earrings, better than the pearls I saw in South Sea. Local jewelry store quoted me that the price I paid is the price they would have to pay to buy from their supplier. Thank you for saving me money!
Sincerely,
Elaine, CT, 9/8/2004
We appreciate your recommendations and the custom work
We are glad that we found your web site when we searched for custom pearl jewelry. We wanted to have a custom pearl bracelet made for our daughter and the length of the pearl bracelet need to be expansible. Thank you for the great email communication back and forth several times. The pearl bracelet arrived today and my wife is very satisfied with the quality of the bracelet. We appreciate your recommendations and the custom work.
Mark, MO, 8/20/2004
I wanted to say that Premium Pearl is a wonderful place to shop for high quality pearls
Hello,
When I was asked to write a testimonial, I wanted to say that Premium Pearl is a wonderful place to shop for high quality pearls. When I was shopping for very fine 8-8.5mm Akoya pearl necklace and matching pearl earrings, I did some research on line, I found that you have such pearls at the best price compared to other pearl online stores. When my pearls arrived, I was totally thrilled with it. The pearls have such high luster and the surface is flawless! An appraiser said that the pearls worth several times more than what I paid. I am so glad that I got such great value. I will shop more for high quality pearl jewelry from your store.

Many thanks again,
Jane, Australia, 8/12/2004

 
 
 
 
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