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Home > Resources > International

International Orders

Premium Pearl ships packages to many countries. We use FedEx Global Express for international shipping and insure all the packages for the full amount. Shipping times vary depending upon the destination selected; however, most shipments arrive within 2-4 business days subject to customs clearance.

Country Shipping Methods

Cost

Canada FedEx Global Express
(2-3 business days)
$25
UK FedEx Global Express
(2-3 business days)
$35
Australia FedEx Global Express
(2-3 business days)
$40
Other Countries FedEx Global Express
(2-4 business days)
$40-80

Duties and Taxes
International customers are responsible for customs duties and taxes imposed by the importing country's government. Ordinarily, FedEx clears the shipment through Customs in the destination country and then presents the charges to the recipient prior to delivery.

Please check with your local customs office for further information on customs duties and taxes.
    United Kingdom Customs website: www.hmrc.gov.uk
    Australia Customs website: www.customs.gov.au
    Canada Customs website: www.cbsa.gc.ca

30 Day Returns
Our quality pearl jewelry should meet or exceed your expectations for your gift buying. However, if you are not completely satisfied, you may return your item in its original condition within 30 days of the date of shipment for a refund or an exchange. To return or exchange an item, follow these simple steps.

When to Ship
We usually ship within one business day after your credit card information is verified.

Track Shipping Status
Premium Pearl will send you shipping confirmation email when your order ships. A tracking number or delivery confirmation number is included in the email.

Ship to Countries
At the present time, Premium Pearl ships to the following international destinations:
Australia; Canada; United Kingdom; Belgium; Brazil; Denmark; Finland; Germany; Hong Kong; Iceland; Ireland; Italy; Japan; Korea, Republic of; Luxembourg; Malta; Mexico; Netherlands; New Zealand; Poland; Portugal; Singapore; Spain; Sweden; Switzerland; Taiwan;

Satisfied International Customer
Premium Pearl receives thousands of satisfied feedback from our happy customers each year. Read our International Customer Testimonials.

I have just received my Tahitian Pearl earrings. My husband ordered them for me on Sunday 4th March and I received then yesterday - Wednesday 7th March. They are beautiful and I am amazed at the speed which they were received! Your service is excellent.

As a Christmas present he bought me a full necklace of Tahitian pearls from you, which was breathtaking. The earrings complete the look perfectly! Please thank all the staff involved, from the selection of the pearls, to the make up of the jewelry, dispatch etc.

Elaine
UK, 03/04/2007
Read More UK Testimonials

We were extremely impressed with the prompt service and delivery of goods. As we are in Australia we were expecting delivery to take a little longer than the 4 days it took to get the item. We will definitely be using you again in a few months to purchase me jewelry for my wedding. Thanks again!

Clare
Australia, 10/25/2007

Read More Australia Testimonials

I have received my order I would like to thank you for your exceptional service. The earrings and pendent look wonderful and I am sure that my wife will enjoy the quality and beauty for years.

Robert
Canada, 11/29/2006
Read More Canada Testimonials



 



 
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